franco Legal Notice

We at franco operate our gaming and sportsbook platform in jurisdictions where local law permits. This notice sets out the legal framework governing your access to our services, your obligations as a user, and our commitments to transparency and fair dealing.

Our franco platform is available only to users in supported regions. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that their access and use of franco comply with the laws of their own jurisdiction.

Service Availability and User Eligibility

We at franco serve players across Jakarta, Surabaya, Bandung, Medan, and Semarang in regions where applicable law permits online gaming. Our platform does not knowingly accept users from jurisdictions where such services are prohibited. If you access franco from a jurisdiction where our services are illegal, you do so at your own legal risk, and we accept no liability for any resulting legal consequences.

By creating an account on franco, you confirm that:

• You are of legal age in your jurisdiction.
• You are not a resident of any jurisdiction where online wagering is prohibited.
• You have read and accepted our terms and conditions
• You understand that franco's live-dealer tables, sportsbook markets, and slot games are offered only where local law permits.

Data Protection and Privacy

We at franco take your data protection seriously. All user information collected during registration, account verification, and payment processing is handled in accordance with our privacy policyWe use industry-standard encryption (SSL/TLS) to protect data in transit and apply role-based access controls to limit internal exposure.

KYC (Know Your Customer) verification is a legal requirement in most jurisdictions where franco operates. When you submit documents for identity verification, we store them securely and use them only for anti-fraud compliance and account security. We do not sell user data to third parties.

Your franco account is protected by two-factor authentication (2FA). We encourage all users to enable 2FA and to use strong, unique passwords. If you suspect unauthorized access, reset your password immediately and contact our support team.

Payments, Withdrawals, and Account Responsibility

franco accepts deposits via multiple payment methods including DANA, e-wallet, mobile banking, local payment, and bank transfers (online payment, e-wallet, mobile banking, local payment). All payment processing is subject to verification and anti-money-laundering (AML) compliance checks. Withdrawal requests may be subject to a review period during which franco verifies your account status and confirms the transaction originates from your registered account.

You are responsible for all activity on your franco account. Do not share your login credentials, and do not allow others to use your account. If you notice suspicious activity, lock your account and contact our support team immediately. franco is not liable for losses resulting from compromised credentials or unauthorized account use by third parties.

All franco services, including live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets covering Liga 1, Piala AFF, and other tournaments, and slot games, are subject to these terms. By using franco, you acknowledge that you understand the rules of each game and service and that your use is voluntary.

Limitation of Liability

franco provides its platform and services on an "as available" basis. While we maintain reasonable security practices and uptime standards, we do not guarantee uninterrupted service or freedom from technical errors. We are not liable for loss of account access, payment delays, or service interruptions beyond our reasonable control.

franco reserves the right to suspend or terminate any account that violates our terms, engages in suspicious activity, or operates from a prohibited jurisdiction. Account termination may result in forfeiture of account balances if legally permissible in your jurisdiction.

This legal notice is a summary and does not replace our full terms and conditions or privacy policyIn the event of any conflict between this notice and our full terms, the full terms control. We reserve the right to update this notice at any time. Your continued use of franco after any update constitutes acceptance of the revised notice.