Getting started with franco on mobile
Three ways to access franco
Download the Android APK for full app features, open franco in your iOS Safari browser, or visit our web app from any mobile device. Each path offers the same account, payment methods, and live-dealer tables.
Download and installation paths
Our franco Android app is available as an APK download. To install it, enable "Unknown sources" in your device settings, download the APK file to your phone, and tap to install. iOS users can add franco to their home screen via Safari's "Add to Home Screen" feature, which creates a web-app shortcut that functions like a native app. Both methods give you access to blackjack, roulette, baccarat, Dragon Tiger, Sic Bo, and our full sportsbook within minutes.
Installation walk-through
- Download the franco appVisit our download page or scan the QR code provided in your registration email to get the APK (Android) or home-screen link (iOS).
- Install and launchOn Android, allow installation from unknown sources, then open the APK. On iOS, tap "Add to Home Screen" in Safari's menu. The app opens immediately after installation.
- Log in or registerEnter your franco username and password, or create a new account using your email, mobile number, and identity details for KYC verification.
- Explore and depositBrowse our live-dealer studios, sportsbook markets, and slot games. Make your first deposit using DANA, e-wallet, mobile banking, or a direct bank transfer to begin playing.
App versus browser experience
Our franco mobile app offers several advantages over the mobile browser version. The app caches game assets locally, so live-dealer video streams load faster and consume less data when you're on a weak connection. Push notifications alert you when a preferred table opens or a Piala AFF match you're watching has a goal. The app also maintains your session more reliably if you switch between WiFi and cellular networks — no accidental logouts while you're mid-game. The browser version, by contrast, is lighter on device storage and requires no installation, making it ideal if you want to try franco without committing space on your phone. Both versions access the same account, payment methods, and withdrawal processing, so your choice comes down to convenience and internet stability in your area.
Device compatibility
Our franco app supports Android 7.0 and later on phones and tablets. For iOS, you need iOS 12 or higher. Most devices released in the past five years meet these requirements. If your device runs an older operating system, the mobile browser version of franco remains accessible, provided your browser is reasonably current (Chrome, Safari, Firefox, or Edge from the past two years). We recommend at least 200 MB of free storage on Android for the APK and any cached data.
Troubleshooting common installation issues
If your Android device refuses to install the APK, first verify that "Unknown sources" is enabled in Settings → Apps → Special app access. Some devices also require you to trust the franco certificate in Settings → Security. If the app crashes on launch, ensure you have sufficient storage space (at least 200 MB free) and that your Android version is 7.0 or later. iOS users who don't see the "Add to Home Screen" option should refresh the page in Safari and try again; this feature appears in the share menu, not the main browser menu. If you encounter login errors, clear your app cache (Android: Settings → Apps → franco → Storage → Clear Cache; iOS: delete the home-screen shortcut and re-add it). For persistent issues, our franco support team can assist via email or in-app chat.
Data, permissions, and account security
Our franco app requests standard mobile permissions: camera access (for identity verification during KYC), storage access (for game caches and screenshots), and location data (to confirm you're in a supported jurisdiction). All data sent between your device and our servers is encrypted using industry-standard SSL certificates. Your account credentials are never stored on your device — each session is verified through our authentication server. We apply the same two-factor authentication and withdrawal-review protocols on mobile as on desktop. If your phone is lost or stolen, you can reset your franco password immediately from any computer or another device, which will log out all active sessions. We recommend enabling your device's built-in fingerprint or face-recognition unlock and using a strong, unique password for your franco account.
